Quality Policy

QUALITY POLICY

Our purpose is to offer sustainable solutions for safe goods transport.

Our mission is to help our customers distribute their products all over the world by manufacturing quality Kraft paper drums suitable for their needs.

At Joaquín Alberto, service and commitment to our customers and workers and honesty are essential values. We promote teamwork and promote talent within the company. We are motivated by passion for our work and the search for excellence.

 

COMMITMENT/STRATEGY

The desire to satisfy our customers and meet the applicable legal requirements provides the focus for everything we do.

The future of our organisation will be determined by the quality of our response to our customers’ needs.

The fundamental basis of the strength of our organisation lies in its employees. We are always working to provide them with a working environment to stimulate their motivation, competence and pride in their contribution to the work being done.

 

OPERATIONAL VALUES

We will support, encourage and develop an organisation that:

– Is focused on continuous improvement

– Is aimed at meeting customer expectations and complying with the applicable legislation

– Is based on teamwork

– Communicates openly and stimulates responses

– Ensures proper training

– Offers a safe working environment

– Stimulates initiative, innovation and creativity

– Recognises individual and team achievements

– Delegates decision-making to the lowest competent level

To achieve this, we set the corresponding indicators for each measurable parameter, assigning them the values that constitute our quality objectives for the period in question.

All our organisation’s relationships, both internally with our employees and externally with subcontractors, suppliers and customers, will be honest, objective and fair, always acknowledging the dignity of people as members of the team.

We accept that these are the values shared within all JOAQUIN ALBERTO S.A.’s organisations.